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Our Customers' Reviews

Excellent friendly service

— Andrew R., Winter springs, FL

Took care of my lifted Silverado, affordable, fast and very easy to communicate with, definitely will be going back and would also definitely recommend!

— Mike R., Winter Springs, FL

Anthony and team members are awesome. I brought my car In the first time for my muffler and this time for motor mounts to get replaced.They got my car fixed in pretty quick. The staff here is remarkably professional. I will definitely be recommending family and friends. A big thanks to Anthony and his team.

— Jacqueline C., Winter Park, FL

I received very good service, both visits same care. I could go to my dealer for am oil change but I prefer these guys. Thanks for good and speedy service

— Norin S., Longwood, FL

I have never had a bad or disappointing experience at Tuffy. Chris and Anthony are great. My go to place!

— Jim M., Winter Springs , FL

I have used this garage for service on both of my cars for several years. I am completely satisfied with the service received and will continue to use this location and highly recommend it to everyone.

— Dewey A., Winter, FL

Ralph and Anthony were very helpful and gracious to me any wife on fixing our car. These guys are great and have wonderful customer service as well. They great prices and willing to go the extra mile for there customers. I definitely would recommend going here, and dealing with these great guys. Thank u guys so much.

— Jonathan L., Winter Springs, FL

Bought a used car and brought it in for just an overall inspection. Called to confirm that they could do just an overall inspection since it wasn't listed on their website, the gentleman on the phone was very nice and knowledgable. Made an appointment and brought it in and checked in without any hassle. Great customer service!

— Kayla S., Winter Springs, FL

Anthony and crew were awesome, they did an oil change and flat repair on my brothers car with expedited and professional care. Throughout the entire service they remained Polite respectful and professional. Definitely recommend.!

— John M., Winter Springs , FL

Was very satisfied with service. Will recommend to everyone.

— Anthony L., Lakeland, FL

I have been coming to this place for a year now and I would not go anywhere else. The service is outstanding with very helpful employees that are willing to take the extra step to help. I love this place!

— Paola A., Winter Park, FL

The service exceptional, done in a timely matter. I will be going back when it is time, plus the cost was good.

— Tammi J., Orlando, FL

Great customer service!

— GJ M., Winter Park , FL

stopped by without an appointment to have my brakes checked. not only did they inspect the pads and rotors but had me visually inspect them myself. all in record time. chris went out his way to help me. i'll be back

— dave h., winter springs, FL

Great service

— Silvera B., Orlando, FL

First time using Tuffy for more than a battery and I was extremely pleased. It was a large job, brakes, calipers, pads, rotors and master cylinder. I was continually kept up to date in the progress and at the end, the price was more than fair. After using a mechanic farther away for 20 years, I will only use our local Tuffy from now on. Great job guys!

— Andrea I., Winter Springs , FL

We have used Tuffy Winter Springs for 10 or more years , for both of our cars, and have been completely satisfied with the service received. All the personnel with whom I have dealt with have been courteous and helpful. I would highly recommend this garage.

— Dewey A., Vaughn, FL

Very courtesous! Fit us in at last min. Sincere!

— Rachel S., Casselberry, FL

I found the Manager, Chris Basgall, as well as his technicians to be knowledgeable, competent and skilled in assessing and carrying out the automotive repairs required, We discussed those matters that were to be accomplished and noted those that were declined. The pricing was fair and a full explanation was rendered and all was accomplished in a timely manner. I highly recommend this business.

— Steven L., Altamonte Springs, FL

This particular Tuffys has always given me great service!! Honest, professional and nice environment! I love this time of year when The Pumpkin Spice Special is going on!! Got my oil changed, a few other necessary things and got my hanging pumpkin spice on my mirror!!! Thanks Anthony!!

— sheila J., Winter Park, FL

The service here is Exceptional in every way. The very courteous knowledgeable and work very hard. The new owner has really done an outstanding job turning this location around so you can trust it

— Darin F., Nashville, TN

I have been comming to this location for several years. I have always received exellent service and value for the work on my car. The management and techs take the time and have the patience to explain everything you need to know about your car and its issues. I will continue to be a customer here

— Valerie A., Casselberry, FL

This is the best automotive repair shop around! I trust this business with my cars.

— Mary F., Winter Springs, FL

Professional, courteous, and timely service. You tell them what you need and they provide the service - no hassle. Could not be more pleased.

— Gerald B., Winter Springs, FL

Professionalism 100% Customer Service 100% Anthony keeps the establishment ticking 100% Thank you!

— Mrs London ., Winter Springs , FL

Top Service Ever! I went there today and the young man (didnt get his name) was awesome! I definitely recommend this location if you want Excellent Service!!!

— Stephanie J., Oviedo, FL

Tuffy has always told me the problems and what the cost will be. Done in a timely manner and friendly service!

— Neil F., Winter Park , FL

My only place to go for all my car's needs. Chris and Anthony are great.

— Jim M., Winter Springs, FL

took care of my brakes in a very efficient time frame and a good price. I waited and the waiting area is very comfortable and I was able to work and make good use of my time. Anthony was polite and helpful!

— Cheri B., Winter Springs, FL

This tiuffy has the best customer service. They understand your needs and are willing to help solve any problems you may have with your vehicle. I would recommend anyone to come to tufffy in winter springs.

— Windy M., Oviedo, FL

Went here they were very helpful. Great company, Fast, Easy, Efficient!! Was helped by Mr.Marshall go to him first if he is on duty.

— Jasmin M., Kissimmee , FL

Great customer service. Very fast and friendly.

— Iesha E., Orlando, FL

Tuffy's in Winter Springs on Red Bug Lake Rd is the absolute best! They are honest, friendly, fast and competent. Anthony is amazing!!! Very professional and always takes time to make sure that I understand what's going on with my car! You all have a customer for life!!

— Dawn F., Casselberry, FL

In and out....they do great work and play great music....all plus plus

— Mimi B., Wintersprings , FL

Royal treatment and they fix Thank you Tuffy

— John J., Orlando, FL

Came in with bad news and left with a better situation!!!! Trust these guys

— Jim G., Casselberry, FL

Needed a cheaper fix and got it. Riding and never better

— Joann M., Cocoa , FL

Great Staff and Service!

— Jordan R., Oviedo, FL

Great service from the moment we walked into the door! Will refer everyone!

— Rebecca A., Orlando, FL

Excellent service. Anthony was wonderful, he answered all my questions. Thank you.

— Dorothy K., Orlando, FL

Best auto repair service and awesome customer service in town. Thank you Anthony for always providing the best experience when I come in to get our cars service by your team.

— Patricia ., Winter Springs , FL

Tuffy is the greatest! I have all my car work done here. Anthony, Chris and the staff is outstanding . Thank you for great service!

— Cheryl B., Casselberry, FL

Can beat the service and price.

— Doug M., Oviedo, FL

New to this business and very satisfied with the product and professionalism of this location. The desk manager made suggestions based on my model and mileage that made the best and financial sense to fit my needs.

— Rob F., Winter Springs, FL

Excellent service!!! Most important, they took good care of my car. I give them 5 stars!!!!!

— Sonia W., Winter Park, FL

I have been a customer here for a long time. It's even better now that Chris and Anthony are here. Always honest, helpful and sooo pleasant. They take customer service to a new level. The mechanics are great too.

— Patti S., Winter Sorings, FL

As usual, a great job done at a great price, My go to place for car repairs and maintenance.

— Jim M., Winter Springs, FL

As usual a great job at a great price. The place to go for my car repairs and maintenance.

— Jim M., Winter Springs, FL

It was a emergency tire change, Tony was very helpful, nice and professional. The pricing was reasonable.

— Maria Dede ., Orlando , FL

I went because of the reviews and I was not disappointed! Anthony & Chris are amazing! Anthony called me and kept me informed. He explained everything in detail about the needed repairs. These guys are honest and very professional. They went above and beyond to make sure I felt safe, and the car was running smoothly. 5 stars for all of the employees! They will definitely be my go to for ALL of my car repairs and maintenance in the future!

— Peggy E., Casselberry, FL

Tuffy's was amazing! They gave me a quote and got the work done on my Jeep without any hassle! I would definitely refer this place!

— Carrie C., Winter Park, FL

They do more than oil changes!!! Best prices in town. Thanks Anthony

— Mike S., Oviedo, FL

Stopped by for oil change and got a courtesy inspection. Anthony showed me what I needed and worked it out so I could afford it. Must find a Tuffy in my area...GREAT SERVICE

— Gary J., Palmbay, FL

Came with a friend and I have never seen a shop this clean, friendly or so ready to help...Impressed

— Dorothy K., Orlando, FL

My husband loves the NEW OWNER and the new manager really cares...thanks guys

— Amber M., Wintersrings, FL

Love Winter Spring Tuffy.They know their stuff for sure and treat their customers so well! We moved here 3yrs ago went in on an urgent matter and haven't stopped going back. Our car is a 2008 Kia with 92k on it. Drives like a baby cause us and Tuffy keep her happy! Thanks Tuffy you guys Rock!


Needed service while traveling. Was treated very well here at Tuffy. Highly recommend this place.

— Jeffrey C., Reston, VA

I'm very satisfied with the service received. Keep up the good work. Best wishes

— Alvaro C., Winter Springs, FL

Absolutely awesome service!!! Showed up thinking I had a nail in my tire... took all the time in the world to assure me I was safe! I live this place! Must go back!!!!

— Dawn W., Casselberry, FL

Been going to this tuffy for 10 years. I feel the new ownership my be the best I have dealt with.

— Cliff F., Winter springs, FL

Tuffy Winter Springs is the place go. Excellent customer service. Job well done and reasonable pricing. Thanks Tuffy at Winter Springs.

— Fanny R., Casselberry, FL

What an AMAZING experience walking through the door& meeting Anthony! Kind, engaging. OUTSTANDING customer service!

— Regina B., Casselberry, FL

Anthony was so amazing! He was quick and efficient. He was super helpful and friendly.

— Stephanie L., Sanford, FL

Anthony was very helpful and greeted me with a smile

— Anthony .., Winter Springs, FL

Great service! At a fair price! Will return

— Lavi H., Winter Springs, FL

Tuffy Winter Springs is amazing. First visit and they helped me immediately!!

— Jaymi D., Casselberry , FL

Billy was great, finding the my ac problem right away. Jay was great explaining everything to me, offering a good finance option and was able to schedule the work right away to fit my schedule. Vic actually did the repair and did a reat job getting it completed quickly. I couldnt be happier, unless it was free!

— Peggy E., Casselberry , FL

Tuffy is awesome! I'm always so worried when I go to an auto service center because I don't want to be taken advantage of. They are so helpful and so honest! I tell them what I can afford to pay and they are always willing to work with me!

— Mica D., Orlando, FL

I have an older car and there are a lot of things wrong with it that I can't quite afford to get all done at the same time. Tuffy helped me to prioritize what I need to do first to stay safely on the road, then set up appointments to get the other things done. I really appreciated that!

— Lynta C., Orlando, FL

I took my two cars for an oil change yesterday, not only I was pleased with the service and their price(always try to find a coupon through their website), I was also so lucky to meet the new owner(Chris) while I was there. He was so kind and friendly enough to take me to my car along with the technician to explain in detail what and why needed to be done. So yes absolutely Excellent Service!!!!!

— Henry H., Oviedo, FL

My experience here was great! I was treated very well, everyone was nice & knowledgeable, & friendly. They explained everything and let me know the price up front. They alienated the tires & also did an oil change. I would definitely recommend them, & I will be back.

— Cathy A., Orlando, FL

I was lucky enough to get the neighborhood special coupon deal, and the maintenance people are amazing. They explain all things needed for your car, prices, and specials. Always very professional and super

— Lisa V., Oviedo, FL

Great service and short time to do all your car needs. Great prices compares to other places. I highly recommend tuffy auto service for all ur car needs

— Ben C., Oviedo, FL

I had a great experience at Tuffy thanks to Jay.He was very knowledgeable and professional. He took the time to explain in detail what and why I needed done.i would recommend anybody to go there.

— Mark S., Casselberry , FL

Ive been going to this Tuffy location for about half a year and have gone for large car repairs and small quick fixes. Every time I have been in, I have received prompt, quick, and fantastic service. The staff is knowledgeable and polite and will go out of their way to make sure youre taken care of.

— Steven M., Winter Springs , FL

I was having a crazy 18 hours. My front tire had a screw in the sidewall, and went to a dealer to be replaced; cost an arm and a leg. This morning, my back right tire was flat, and had to change it out before going to work. My father went in to Tuffy's in my place, and the staff was nothing but courteous and kind, finding out that it was just a valve stem replacement, and doing it at no cost, which has completely turned my day around. Thanks for all that you do!

— Chris P., Casselberry, FL

I was pleased with the service, pricing and how fast the service was. I brought 2 cars for an oil change. Thank you guys for excellent service!

— Kevin P., Winter Park, FL

— Jacquelyn S., Casselberry, FL

There is no better place to go for your car repairs.

— Jim M., Winter Springs, FL

Same day service - with a smile! You guys are great!

— Kerry Y., Winter Park, FL

Very knowledgeable, courteous, and efficient. I will definitely be bringing my vehicle here again.

— J. Erwin D., OVIEDO, FL

Pleased with service.

— Harold p., Winter Springs, FL

I've been taking both of my vehicles to this location for several years. Alan and the rest of the crew are very knowledgeable and repairs are always well explained and reasonably priced. They always treat me like a friend.

— Walt T., Casselberry, FL

I highly recommend and trust this friendly professional neighborhood mechanic.Allen & his staff will do whatever is needed to get the job done right.

— Mo H., Longwood, FL

We were very happy with our service .We will go there the next time we need work on our trucks.wifkhs

— Brian B., Sanford, FL

— Terri J., Winter Springs, FL

— Pedro O., Winter springs, FL

— Carmen Valentin G., Casselberry , FL

Very pleased with the customer service and the workmanship! Highly recommend Tuffy Winter Springs! You will not be disappointed!

— Jo S., Casselberry , FL

Yes, excellent service. Next service due will be Transmission Flushing.

— John Y., Casselberry, FL

Great customer service!! Keep up the great work!!

— Donnie H., Longwood, FL

Second time I had service here. Excellent service, again!

— Ronald D., Orlando, FL

I have two vehicles which I have serviced here. Each time I have taken them there the service has been great and the price has been very fair. It is close to home and it is my auto maintenance center of choice. Thanks Allen!

— Bob M., Casselberry, FL

On Tuesday, I brought my car in for an oil change, tire rotation and repair the brake light on the passenger side. Tuffy sent me a $25. Gift Certificate for Christmas. When applied to my bill my final cost was $9.76. Can you believe that. In addition they did not charge me for repairing the brake light. Again they exceeded my expectations!

— Jim M., Winter Springs, FL

I would highly recommend this location. It's nice to know you can trust a repair shop. Women often get taken advantage of. I trust Allen and his staff completely.

— Sandra C., LONGWOOD, FL

Allen and Richard are the best! They are knowledgeable, professional and friendly in all my dealings with them. The only place to go with your car.

— Jim M., Winter Springs, FL

Having moved to Florida in January, I needed a dependable, honest and professional repair shop. I discovered Tuffy in May and have not gone to any other repair shop. Allen and Richard are the best.

— Jim M., Winter Springs, FL

Thanks guys for taking good care of my car!HHf

— Donna W., Winter Springs , FL

Brought my company vehicle in for oil change. Service was fast and excellent. Allen manager was very helpful. They did a complete check on the vehicle. Made note of other issues. Will pass that on the fleet manager, to get approval! Highly recommend this location for getting your vehicle serviced!

— Ronald D., Orlando, FL

Another great job and experience!

— Jim M., Winter Springs, FL

Always I receive good service and awesome customer services F

— Carmen R., Caselberry , FL

My drivers' side door window was stuck. Brought it to my service station of choice, Tuffy and Jay assisted me. Jay asked me if I wanted to wait and I replied "I don't have much of a choice". Jay told me not a problem and he had one of the mechanics, Rodney, drive me home. What Service! This is my fifth time getting my cars serviced there. I feel there is no better place to go for your car. Thanks Jay!

— Jim M., Winter Springs, FL

My drivers' side door window was stuck. Brought it to my service station of choice, Tuffy and Jay assisted me. Jay asked me if I wanted to wait and I replied "I don't have much of a choice". Jay told me not a problem and he had one of the mechanics, Rodney, drive me home. What Service! This is my fifth time getting my cars serviced there. I feel there is no better place to go for your car. Thanks Jay!

— Jim M., Winter Springs, FL

Great place!! Richard was very helpful took me in the shop to show me the problem with my car , great service !!! Thanks guys..

— James T., Winter springs, FL

Visiting from out of town, the staff did everything they could to resolve the issue we were having. Our A/C was not working and that's not pleasant in July. They put dye in our system thinking we had a leak somewhere and told me to come back and they would look for it. Had to make several trips to them and they got us right in and right out. They were able to pinpoint the issue and only replaced the necessary parts instead of running the bill up. Our local mechanic is part of the tech-net network and so is Tuffy's, that was a factor in us choosing them, but I'd go back again regardless. Really appreciate everyone from the owner to the mechanic who I barely saw. Received a call today from the owner of Tuffy's to make sure everything was okay. I'm doing this review on my own because of the great experience we've had.

— Stephen W., Jacksonville , AL

Went in because my brake light had gone out... Richard was nice enough to look at it immediately and fix it. Thank you Tuffy's!

— Jazmine ., Orlando, FL

Went in to see if I could get my brake light fixed and Richard greeted me at the door and helped me out immediately! Thank you Tuffy's

— Jazmine M., Orlando, FL

Superior Service. Have done business with Tuffy for years and will continue for many more years. Richard at front desk who greets customers with a smile and is very thorough and knowledgeable when explaining services recommended for your auto. I have always found all Tuffy employees to be friendly, knowledgeable and top notch.

— Rose H., Altamonte Spgs, FL

Impeccable, professional, friendly, and courteous service. The final invoice for the work done was under the estimate quoted. The car was ready within the time it was promised. Alan Haygood, the proprietor, followed up with a courtesy call to see how my vehicle was working. He also called uber for me when I could not locate a ride home after having to leave the car overnight. His staff reflects Mr. Haygood's standards in all matters. In a world of 5 star ratings, Mr. Haygood, his staff and shop deserve 6 stars.

— Louis C., Longwood, FL

Richard at the Front Desk is great! Wasn't quite ready for an oil change but wanted my car looked at before going on a Trip. Guys checked everything out and charged me nothing! Will definitely go back when I do need service.

— Terri J., Winter Springs, FL

Excellent service. Got some recommendations on my car. Felt like they were honest! The front desk person was very nice and made the wait pass fast! I tried them out because tires plus told me something that would have cost me $1100.00 and when I got a second opinion it was not true! Thank you Tuffy! I will be back!

— michelle L., Smith, FL

This was my second time bringing my 2013 Passat to this Tuffy location (or any Tuffy location). I was generally pleased with the service, which was a routine synthetic oil change and tire rotation. It did take about 70 minutes to complete this task; two people who came in after me had their cars serviced and ready to go before me. I thought that was strange.

— Trevor J., Winter Springs, FL

I came in with a tire problem and was taken in immediately. Courteous, fast and attentive service. Great way to do business.

— Dave M., Longwood, FL

Great service,best thing for customers is that techs get a salary and not flat rate,so you wont get anther large bill as you would at other places,wish most auto repairs were like Tuffy

— Michael D., Winter Springs, FL

I went in for an oil change. They were so friendly and nice. Great service!

— Amanda H., Winter Springs, FL

This store gives the best and most honest service that I have gotten in Central Florida. I had been previously been going to a different company's corporate-like shop, and ever time I went in for a simple oil change, I end up being quoted for hundreds of dollars worth of services that who knows if my car needs or not. When I was towed to this Tuffy's for the first time, Richard made my very stressful Friday morning much at ease. He was very clear on what services will be done and the costs. I told him about my experiences at the other store I went to and the most recent services that were quoted to me and he was extremely shocked because my car definitely didn't need those services! After that I've been going to this Tuffy's and am so glad I did. I never have any surprises or stress. I know my car is in the best hands. Thank you!

— Heather S., Winter Park, FL

Allen could not have been more courteous or professional in his interaction with me.I could not have been more pleased with the service.

— Jim M., Winter Springs, FL

Always welcoming and take the time to explain things If they suggest additional services and you dont want them right then they DONT PRESSURE YOU. Other places keep pushing but they take care of you here.

— Jessics B., Casselberry, FL

I am very pleased with the service that I received. They are very professional helpful and they value your time and that you are a busy person and that your time is precious

— Diane C., Winter Park, FL

Awesome service ,very attentive, and very fast.

— Manrique G., Casselberry, FL

Great service in a timely manner.

— Lorraine S., Oviedo , FL

The service is extraordinary!!! Great job and fast! Will come back!

— Monica ., Winter Park, FL

For an excellent work done, and great hospitality. Richard and his entire crew at Tuffys are a true depiction of what hospitality is. In addition to getting the job done, and done right, they make you feel at home with refreshments, and a healthy conversation. He is honest, and he tells you exactly what needs to be done on your vehicle. Presented me with a surprise the last time I was in for service. Service was rendered, and it was free. He just waved a hand and said " " this one is on the house " Only at Tuffys.!!!. Customer for life. CFL because I am treated with respect, and I leave with a smile. Thank you Richard. Regards to your entire crew.

— Michael E., Casselberry , FL


— FANCY V., 32714, FL

Dropped off my car for Alan Hagood's shop to repair. The service was outstanding and the repairs done when promised. Will definitely use this facility in the future.

— Gisela S., Winter Springs, FL

Great personable staff, knowledgable and fast! No sales pressure. Will return!

— Jason E., Winter Springs, FL

Tuffy in Winter Springs has serviced my cars for years. They are always very efficient and courteous. They are fair and I can trust them. As a woman, that's important!

— Danine S., Casselberry, FL

great service. Had a appointment for a aliment and I added the wheel balance. I told them I had been to firestone and they said i needed 1200 dollars worth of work asap. Took it to Tuffy they alway fix the problem not everything they have to touch and the problem was not a emergency. So I will be bring it back to Tuffy !! Thanks to the staff there.. Vel Cline

— Vel c., orlando, FL

Just stopped in at Tuffy Tire and Auto Service located on Red Bug lake Rd, Winter Springs. I asked if they could put my car up on the lift and take a look at my exhaust system to see if it could be repaired or if it needed to be replaced. They were busy, but Allen kindly said, sure lets take a look. Allan along with one of his Technicians provided me with an honest evaluation and said, it just slipped off the hanger brackets thus causing it to hang down. Allen and his Tech corrected the problem and I was on my way quickly without a charge.

— Ray W., Winter Springs, FL

Richard did an outstanding job servicing my vehicle! Great Staff! I will continue coming back!

— Tami M., Winter Springs, FL

Thank you so much to Richard and his crew at the Winter Springs Tuffy location. Richard and his team were very kind and helpful. It was the quickest service yet for an oil change. I would highly recommend this location for any service needed. Thanks gentlemen!

— C H., Winter Springs , FL

Great experience! Richard was very helpful and very nice! Fast oil change!

— Jessica ., Winter springs, FL

Thanks to Richard and the entire crew for testing and replacing my tire. I walked in with no appointment and my car was taken back immediately. The service was quick and the pricing was honest. Thanks again...we will definitely be repeat customers!

— Regina B., Winter Springs, FL

I have been coming to Tuffy Tire and Auto Service Center for years and the service is great. They get you in and out quickly. I would never think about bringing my vehicle anywhere else. Richard is very helpful!

— Jennifer E., Casselberry, FL

Good quality service, very fast and friendly staff. Very happy!

— Estrella P., Casselberry, FL

Today 23 Nov 16, I request oil and filter changed on my car. The service was EXCELLENT. This is the first time that I visit Tuffy Car Service and I am more than happy with the service and the price. THANKS.

— Ernesto L N., Casselberry, FL

Excellent Service! Highly recommend Tuffy. Thank you for the prompt and honest service.

— Daniel S., Winter Srings, FL

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