Reviews

We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.
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Allen and Richard are the best! They are knowledgeable, professional and friendly in all my dealings with them. The only place to go with your car.

— Jim M., Winter Springs, FL


Having moved to Florida in January, I needed a dependable, honest and professional repair shop. I discovered Tuffy in May and have not gone to any other repair shop. Allen and Richard are the best.

— Jim M., Winter Springs, FL


Thanks guys for taking good care of my car!HHf

— Donna W., Winter Springs , FL


Brought my company vehicle in for oil change. Service was fast and excellent. Allen manager was very helpful. They did a complete check on the vehicle. Made note of other issues. Will pass that on the fleet manager, to get approval! Highly recommend this location for getting your vehicle serviced!

— Ronald D., Orlando, FL


Another great job and experience!

— Jim M., Winter Springs, FL


Always I receive good service and awesome customer services F

— Carmen R., Caselberry , FL


My drivers' side door window was stuck. Brought it to my service station of choice, Tuffy and Jay assisted me. Jay asked me if I wanted to wait and I replied "I don't have much of a choice". Jay told me not a problem and he had one of the mechanics, Rodney, drive me home. What Service! This is my fifth time getting my cars serviced there. I feel there is no better place to go for your car. Thanks Jay!

— Jim M., Winter Springs, FL


My drivers' side door window was stuck. Brought it to my service station of choice, Tuffy and Jay assisted me. Jay asked me if I wanted to wait and I replied "I don't have much of a choice". Jay told me not a problem and he had one of the mechanics, Rodney, drive me home. What Service! This is my fifth time getting my cars serviced there. I feel there is no better place to go for your car. Thanks Jay!

— Jim M., Winter Springs, FL


Great place!! Richard was very helpful took me in the shop to show me the problem with my car , great service !!! Thanks guys..

— James T., Winter springs, FL


Visiting from out of town, the staff did everything they could to resolve the issue we were having. Our A/C was not working and that's not pleasant in July. They put dye in our system thinking we had a leak somewhere and told me to come back and they would look for it. Had to make several trips to them and they got us right in and right out. They were able to pinpoint the issue and only replaced the necessary parts instead of running the bill up. Our local mechanic is part of the tech-net network and so is Tuffy's, that was a factor in us choosing them, but I'd go back again regardless. Really appreciate everyone from the owner to the mechanic who I barely saw. Received a call today from the owner of Tuffy's to make sure everything was okay. I'm doing this review on my own because of the great experience we've had.

— Stephen W., Jacksonville , AL

Went in because my brake light had gone out... Richard was nice enough to look at it immediately and fix it. Thank you Tuffy's!

— Jazmine ., Orlando, FL


Went in to see if I could get my brake light fixed and Richard greeted me at the door and helped me out immediately! Thank you Tuffy's

— Jazmine M., Orlando, FL


Superior Service. Have done business with Tuffy for years and will continue for many more years. Richard at front desk who greets customers with a smile and is very thorough and knowledgeable when explaining services recommended for your auto. I have always found all Tuffy employees to be friendly, knowledgeable and top notch.

— Rose H., Altamonte Spgs, FL


Impeccable, professional, friendly, and courteous service. The final invoice for the work done was under the estimate quoted. The car was ready within the time it was promised. Alan Haygood, the proprietor, followed up with a courtesy call to see how my vehicle was working. He also called uber for me when I could not locate a ride home after having to leave the car overnight. His staff reflects Mr. Haygood's standards in all matters. In a world of 5 star ratings, Mr. Haygood, his staff and shop deserve 6 stars.

— Louis C., Longwood, FL


Richard at the Front Desk is great! Wasn't quite ready for an oil change but wanted my car looked at before going on a Trip. Guys checked everything out and charged me nothing! Will definitely go back when I do need service.

— Terri J., Winter Springs, FL


Excellent service. Got some recommendations on my car. Felt like they were honest! The front desk person was very nice and made the wait pass fast! I tried them out because tires plus told me something that would have cost me $1100.00 and when I got a second opinion it was not true! Thank you Tuffy! I will be back!

— michelle L., Smith, FL


This was my second time bringing my 2013 Passat to this Tuffy location (or any Tuffy location). I was generally pleased with the service, which was a routine synthetic oil change and tire rotation. It did take about 70 minutes to complete this task; two people who came in after me had their cars serviced and ready to go before me. I thought that was strange.

— Trevor J., Winter Springs, FL


I came in with a tire problem and was taken in immediately. Courteous, fast and attentive service. Great way to do business.

— Dave M., Longwood, FL


Great service,best thing for customers is that techs get a salary and not flat rate,so you wont get anther large bill as you would at other places,wish most auto repairs were like Tuffy

— Michael D., Winter Springs, FL


I went in for an oil change. They were so friendly and nice. Great service!

— Amanda H., Winter Springs, FL


This store gives the best and most honest service that I have gotten in Central Florida. I had been previously been going to a different company's corporate-like shop, and ever time I went in for a simple oil change, I end up being quoted for hundreds of dollars worth of services that who knows if my car needs or not. When I was towed to this Tuffy's for the first time, Richard made my very stressful Friday morning much at ease. He was very clear on what services will be done and the costs. I told him about my experiences at the other store I went to and the most recent services that were quoted to me and he was extremely shocked because my car definitely didn't need those services! After that I've been going to this Tuffy's and am so glad I did. I never have any surprises or stress. I know my car is in the best hands. Thank you!

— Heather S., Winter Park, FL


Allen could not have been more courteous or professional in his interaction with me.I could not have been more pleased with the service.

— Jim M., Winter Springs, FL


Always welcoming and take the time to explain things If they suggest additional services and you dont want them right then they DONT PRESSURE YOU. Other places keep pushing but they take care of you here.

— Jessics B., Casselberry, FL


I am very pleased with the service that I received. They are very professional helpful and they value your time and that you are a busy person and that your time is precious

— Diane C., Winter Park, FL


Awesome service ,very attentive, and very fast.

— Manrique G., Casselberry, FL


Great service in a timely manner.

— Lorraine S., Oviedo , FL


The service is extraordinary!!! Great job and fast! Will come back!

— Monica ., Winter Park, FL


For an excellent work done, and great hospitality. Richard and his entire crew at Tuffys are a true depiction of what hospitality is. In addition to getting the job done, and done right, they make you feel at home with refreshments, and a healthy conversation. He is honest, and he tells you exactly what needs to be done on your vehicle. Presented me with a surprise the last time I was in for service. Service was rendered, and it was free. He just waved a hand and said " " this one is on the house " Only at Tuffys.!!!😎. Customer for life. CFL because I am treated with respect, and I leave with a smile. Thank you Richard. Regards to your entire crew.

— Michael E., Casselberry , FL


PERFECT SERVICE FROM THE TIME MY REQUEST CAME FROM AAA UNTIL I PICKED UP MY CAR. I WILL DEFINITELY VISIT AGAIN AND TELL MY FRIENDS ABOUT. RICHARD IS THE NICEST PERSON YOU CAN EVER MEET. THANKS AGAIN FOR TAKING CARE OF MY CAR.

— FANCY V., 32714, FL


Dropped off my car for Alan Hagood's shop to repair. The service was outstanding and the repairs done when promised. Will definitely use this facility in the future.

— Gisela S., Winter Springs, FL


Great personable staff, knowledgable and fast! No sales pressure. Will return!

— Jason E., Winter Springs, FL


Tuffy in Winter Springs has serviced my cars for years. They are always very efficient and courteous. They are fair and I can trust them. As a woman, that's important!

— Danine S., Casselberry, FL


great service. Had a appointment for a aliment and I added the wheel balance. I told them I had been to firestone and they said i needed 1200 dollars worth of work asap. Took it to Tuffy they alway fix the problem not everything they have to touch and the problem was not a emergency. So I will be bring it back to Tuffy !! Thanks to the staff there.. Vel Cline

— Vel c., orlando, FL


Just stopped in at Tuffy Tire and Auto Service located on Red Bug lake Rd, Winter Springs. I asked if they could put my car up on the lift and take a look at my exhaust system to see if it could be repaired or if it needed to be replaced. They were busy, but Allen kindly said, sure let’s take a look. Allan along with one of his Technicians provided me with an honest evaluation and said, it just slipped off the hanger brackets thus causing it to hang down. Allen and his Tech corrected the problem and I was on my way quickly without a charge.

— Ray W., Winter Springs, FL


Richard did an outstanding job servicing my vehicle! Great Staff! I will continue coming back!

— Tami M., Winter Springs, FL


Thank you so much to Richard and his crew at the Winter Springs Tuffy location. Richard and his team were very kind and helpful. It was the quickest service yet for an oil change. I would highly recommend this location for any service needed. Thanks gentlemen!

— C H., Winter Springs , FL


Great experience! Richard was very helpful and very nice! Fast oil change!

— Jessica ., Winter springs, FL


Thanks to Richard and the entire crew for testing and replacing my tire. I walked in with no appointment and my car was taken back immediately. The service was quick and the pricing was honest. Thanks again...we will definitely be repeat customers!

— Regina B., Winter Springs, FL


I have been coming to Tuffy Tire and Auto Service Center for years and the service is great. They get you in and out quickly. I would never think about bringing my vehicle anywhere else. Richard is very helpful!

— Jennifer E., Casselberry, FL


Good quality service, very fast and friendly staff. Very happy!

— Estrella P., Casselberry, FL


Today 23 Nov 16, I request oil and filter changed on my car. The service was EXCELLENT. This is the first time that I visit Tuffy Car Service and I am more than happy with the service and the price. THANKS.

— Ernesto L N., Casselberry, FL


Excellent Service! Highly recommend Tuffy. Thank you for the prompt and honest service.

— Daniel S., Winter Srings, FL

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